Here’s the translation into American English:
Allzone, a prominent company in the e-commerce sector, has reported the creation of nine fraudulent accounts on the platform X, formerly known as Twitter. These accounts have been created with the intention of impersonating Allzone’s official customer service channel, aiming to deceive users into providing personal and financial information.
In light of this alarming situation, Allzone has reacted quickly and effectively. The company has not only reported the fake accounts to the platform X but has also kept its customers informed through its official channels, demonstrating its commitment to digital security.
Despite these actions, the problem persists, as new accounts continue to emerge for every one that is deleted, increasing the risk for users and affecting the brand’s reputation. To counter this situation, Allzone has decided to create a specialized team for monitoring and managing social media. This department will focus on proactively detecting suspicious accounts, responding immediately to any signs of fraud, and providing direct assistance to customers.
In its communication, Allzone has emphasized that it will never ask for personal or banking information through unverified accounts. The company urges its users to only use its official channels for any inquiries or transactions, which include its account on X (@AllZoneTienda), on Instagram (@allzonetienda), and on Facebook (facebook.com/allzonetienda).
With these measures, Allzone reaffirms its strong commitment to transparency, security, and excellence in service. The company will continue to implement new strategies, both preventive and reactive, to ensure that all its users enjoy a safe and reliable shopping experience on its digital platform.
Referrer: MiMub in Spanish