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Real Estate Franchises of AEFI: Strengthening with a European Code of Conduct

Sure! Here’s the translation to American English:

The Association of Real Estate Franchising Companies of Spain (AEFI) has decided to adopt the European Code of Ethics for Franchising as a reference for its operations. This initiative aims to regulate not only the relationship between franchisors and franchisees but also the attention and service provided to end customers, becoming a key tool to ensure safety, transparency, and trust in the associated real estate agencies.

The Code of Ethics is mandatory for over 700 establishments and 6,600 professionals who are part of the AEFI. Its primary purpose is to offer end customers—whether buyers, sellers, or tenants—the highest guarantees of professionalism, honesty, and protection, making it a true shield for real estate consumers.

Among its most relevant guidelines, the Code establishes clear rules to protect the interests of clients in every transaction, ensuring that all processes are conducted in compliance with strict ethical and legal standards. Additionally, it requires that associated agencies provide clear and truthful information about properties and services, avoiding any potential confusion. It also stipulates principles of confidentiality and professional secrecy, thus ensuring the protection of consumers’ personal and financial information. The regulation likewise prohibits any form of discrimination and mandates that agents act with utmost diligence and honesty, promoting professional independence and avoiding conflicts of interest, unless there is an express agreement between the parties involved.

Leonardo Cromstedt, president of the AEFI, indicates that the association’s goal is to reinforce the image of seriousness and trustworthiness of real estate franchises in Spain, align them with international standards, and contribute to a more transparent and competitive business environment.

With a solid presence across the country, the AEFI was created to unite and represent major franchises in the real estate sector, generating added value and supporting market development. The association promotes professionalization and continuous training, as evidenced by recent initiatives like the 2025 Legal Course, adapting to the new challenges of a constantly evolving sector and placing consumer protection at the core of its activities.

The Association of Real Estate Franchising Companies of Spain brings together the seven leading companies in the sector: Alfa Inmobiliaria, Century 21, Comprarcasa, Keller Williams, Look & Find, Redpiso, and Remax, representing a network that includes 700 agencies and over 6,600 professionals in the real estate field.

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Referrer: MiMub in Spanish

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