Sure! Here’s the translation into American English:
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Since last December, over 1,190 people in Lleida have begun using an innovative artificial intelligence system created by the Arnau de Vilanova University Hospital (HUAV) and the Primary Care Emergency Center (CUAP) in Lleida. This tool, accessible through the hospital’s website, allows patients to assess their symptoms and determine whether they need care at the hospital or at the CUAP based on the severity of their situation.
In the first six months of operation, the system directed 55% of users to the HUAV Emergency Department, while 45% received guidance to visit the CUAP. However, it has been noted that not all patients followed the instructions to register at the indicated service, highlighting the need to raise awareness about using this tool.
Oriol Yuguero, head of the HUAV Emergency Department, has positively evaluated these results, emphasizing that the system has helped reduce the healthcare burden on the hospital during the winter months. Yuguero mentioned that most consultations were appropriate, as users had symptoms that truly required medical attention rather than just minor discomforts.
Additionally, the symptom evaluation also facilitates a reverse referral process, allowing less severe cases to be sent to the CUAP, making care more efficient. During triage, patients can use a tablet to complete their assessment and receive recommendations on the most suitable location for care.
This innovative system is the result of collaboration among several entities, including Mediktor, the TIC Salut Social Foundation, and the eHealth Center of the Open University of Catalonia (UOC). Its implementation highlights the commitment of the HUAV and CUAP to improving healthcare, optimizing resources and response times to provide the most appropriate treatment for each patient. Within the framework of the public health system, this tool complements the emergency services provided by primary care centers and assistance hotlines like 061 Salut Respon, available 24/7.
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Referrer: MiMub in Spanish
