Sure! Here’s the translation into American English:
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Since the launch of Amazon Nova at AWS re:Invent 2024, there has been remarkable interest in this technology, which is driving significant transformations across various industries. Its multimodal artificial intelligence capabilities and domain-specific personalization are leading to improvements not only in operational efficiency but also in compliance and customer satisfaction.
Companies are adopting Nova-driven solutions to optimize their artificial intelligence strategies, highlighting applications that are changing traditional workflows. In customer service, for instance, organizations are using applications built with Nova to transform support into a strategic engine for satisfaction and loyalty. A clear example is the assistant developed by Infosys, which managed 230 users per minute at an event in Bangalore, providing real-time transcriptions and enhancing accessibility for those with hearing impairments.
Another striking example comes from Fortinet, which, in collaboration with AWS, achieved an 85% reduction in inference costs through its support assistant, significantly improving efficiency and customer satisfaction. Additionally, Amazon Customer Service has customized Nova to optimize problem resolution, achieving greater accuracy in intention detection.
In the realm of information retrieval, Nova is playing a crucial role. Many companies continue to struggle with quickly accessing large volumes of data. By utilizing a multimodal search system, these organizations are obtaining instant and relevant answers from documents, images, and other files. Siemens, for example, experienced a threefold increase in search performance after integrating Nova, which has facilitated more efficient data retrieval.
The understanding and analysis of video are also being revolutionized by this technology. Organizations are implementing applications that analyze customer behavior and optimize workplace safety. Bitcentral has developed a system that enhances access to archived content, while Loka has created an automated solution that identifies critical visual events, increasing monitoring efficiency.
Moreover, in the area of creative content generation, Nova has proven to be an effective tool. Dentsu, for instance, has transformed ad production, reducing creation time from weeks to just days, allowing brands to produce high-quality content and adapt it to different markets quickly.
These examples not only highlight the versatility of Amazon Nova but also demonstrate the tangible results organizations are achieving through its implementation. More and more companies are experiencing significant improvements in efficiency and cost reduction, while maintaining a strong commitment to security and compliance.
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Feel free to ask if you need anything else!
Source: MiMub in Spanish
