Here’s the translation to American English:
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Harmonix.ai has launched a cloud solution through Microsoft, aimed at revolutionizing communications in the business realm. This collaboration with Microsoft Azure seeks to expand Harmonix.ai’s technology, enhancing operational efficiency and accelerating innovation for companies worldwide.
The tool allows organizations to digitalize and analyze all their interactions with customers, including emails, calls, WhatsApp messages, video calls, and SMS. By integrating this data with Microsoft Dynamics 365, Harmonix.ai offers a comprehensive view of the customer, something that has been a challenge until now.
Harmonix.ai’s CEO, Toni Pérez, emphasized that this partnership will provide customers access to one of the most advanced cloud technology platforms available. Thanks to this integration, every customer interaction becomes valuable information that can boost sales and improve customer service, enabling more informed decision-making.
For his part, Toni Cáliz, the company’s COO, stated that customers can expect quick results without facing extensive and costly projects. He assured that the implementation of Harmonix.ai is nearly seamless for users, allowing companies already using Microsoft Dynamics 365 to maximize their investment without the need for complex developments.
Some highlighted features include automatic conversation analysis, smart tracking, and the detection of opportunities and risks, all accessible directly in the user environment. Unlike other solutions on the market, Harmonix.ai promises a remarkable return on investment, estimated at 800%. Users have reported significant improvements in productivity, data quality, and an increase in sales revenue.
Manuel Cortizo, ISV Lead at Microsoft in Spain, emphasized the importance of this collaboration, highlighting that Microsoft Azure enables companies like Harmonix.ai to offer innovative solutions that generate tangible value for their clients’ communications.
Harmonix.ai establishes itself as a fundamental platform for organizations looking to transform their conversations into tools that optimize processes and improve decision-making efficiency. With its focus on speed and effectiveness, the technology promises to equip businesses with the necessary resources not just to survive, but to thrive in an increasingly competitive business environment.
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Feel free to ask if you need anything else!
Referrer: MiMub in Spanish
