Here’s the translation to American English:
In the competitive hydraulic pump sector, Boulton Pumps has managed to stand out due to its innovative approach and commitment to providing customized solutions for its customers. The company, under the leadership of its CEO Unai Padilla, has achieved remarkable international expansion by combining cutting-edge technology with a genuine focus on customer service.
“Our focus is on people, not just technology,” says Padilla, emphasizing the importance of offering quick and flexible service in over 20 countries around the world. This growth is supported by three fundamental pillars: agility, personalization, and exceptional customer service, which have been key to their success.
Boulton Pumps has integrated advanced technologies, such as artificial intelligence, to optimize processes and improve inventory management efficiency. However, Padilla stresses that this modernization should not overshadow the relevance of the human team, which remains essential for building strong relationships with customers.
Looking ahead, sustainability and energy efficiency are priorities in the company’s strategy. “Adapting to these demands is crucial,” Padilla states, expressing his commitment to innovation to meet the new market challenges.
Nearly 50% of Boulton Pumps’ revenue comes from international markets. The company has learned to navigate the particularities of each country, relying on a broad network of local distributors who act as extensions of its team. “Our flexibility allows us to understand our customers’ needs and tailor our solutions,” he notes.
The renewable energy, sustainable infrastructure, and water treatment sectors are emerging areas that offer significant growth opportunities. “The centrifugal pump market is ripe for improving customer relationships, and we are ready to take on that challenge,” concludes Padilla.
Boulton Pumps has a defined roadmap for the next five years, which includes the establishment of new production centers and the expansion of its distribution network. “The future is promising,” assures Padilla. “We are prepared to lead the transformation in this ever-evolving market.”
via: MiMub in Spanish
