Here’s the translation to American English:
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The Bilbao airport has stood out in AirHelp’s annual ranking, becoming the best airport in Spain and ranking 16th globally, as well as second in Europe. With an overall score of 8.16 points, Bilbao excels mainly in punctuality, with a score of 8.3; customer satisfaction, with a score of 8; and the quality of services and leisure areas, with a score of 7.7.
In second place, Seville has marked a significant rise on the list, climbing 30 positions compared to the previous year and reaching 68th globally with a rating of 7.78. The situation of Madrid-Barajas, the third Spanish airport in the ranking, is more concerning, as it has dropped to 76th place, receiving an average rating of 7.75.
The Canary Islands also have positive news, with four airports joining the list this year: Fuerteventura, Tenerife North, Gran Canaria, and Lanzarote. Fuerteventura stands out at 88th place, achieving a score of 7.70. Other Spanish airports featured in the ranking include Valencia (81), Málaga (124), Alicante (126), Barcelona (127), Gran Canaria (138), Tenerife South (154), and Lanzarote (187). However, the airports of Ibiza and Palma de Mallorca have experienced significant declines, occupying 203rd and 208th places, respectively.
The European landscape is complex, as only one airport ranks among the top ten in the world, highlighting a clear challenge compared to regions such as the Middle East, North America, and South Africa, which outperform European airports in the AirHelp Score 2025.
The ranking is based on a methodology that evaluates three key factors: punctuality, user opinions, and the quality of dining and shopping areas, using data collected from over 4,000 airports and recent passenger experiences.
via: MiMub in Spanish
