The artificial intelligence continues to transform the labor landscape, and its integration into companies is gaining relevance. During the Generative AI Summit in Washington D.C., Ryan Priem, sales leader at Glean, presented his vision on how these tools can optimize efficiency in the workplace.
Priem, who has more than twenty years of experience in the technology sector, has explored the field of generative artificial intelligence for its potential to offer real and measurable value. In his words, “The value does not come from the model itself, but from the skill with which it is applied.” Glean positions itself as an innovative solution, focused on solving specific problems in the workplace, highlighting its ability to simplify everyday tasks such as document searches and automating repetitive activities.
During his presentation, Priem emphasized the three main functions of Glean’s technology: finding information, answering questions, and executing tasks. The company has developed more than 120 native connectors that facilitate Google-like searches across various platforms, including Slack, Teams, Salesforce, and SharePoint. In addition, the ability to respond to requests encompasses all applications used in organizations, similar to the functions offered by Microsoft Copilot.
Task automation is presented as one of the most promising aspects of this technology. Glean seeks to eliminate time-consuming tasks, allowing workers to focus on tasks with a greater impact. The idea is that by facilitating instant access to information and delegating repetitive tasks to an artificial intelligence agent, employees can dedicate their time to activities that truly contribute to business growth.
As artificial intelligence continues to advance, companies that adopt these solutions will be better prepared to optimize their operations and improve the work experience of their employees. However, the real challenge lies in the effective implementation of these tools, which is crucial to ensure that they fulfill their purpose of simplifying and enriching the workday.
via: MiMub in Spanish
