The Spanish multinational Valpatek has reached a new milestone in its trajectory by being named a Premier Solution Partner by Qmatic, a leading Swedish manufacturer specializing in software for queue management and appointment scheduling. This recognition, the highest within Qmatic’s Partner Program, highlights Valpatek’s commitment to offering customer experience management solutions in key sectors and solidifies its position as a strategic partner in Southern Europe, covering countries such as Spain, Portugal, and Italy.
Valpatek Technology Group, based in Madrid with offices in Italy and Brazil, has specialized in providing comprehensive technological solutions that promote digital transformation and improve customer experience in various fields, including retail, healthcare, public administration, finance, and insurance.
David Larsson, CEO of Qmatic, expressed his satisfaction in welcoming Valpatek as a Premier Solution Partner, emphasizing the importance of partners in the company’s strategy to offer high-quality customer experience management solutions globally. “With their extensive experience in optimizing services and customer flows, we are confident that Valpatek will help us strengthen our presence in Southern Europe,” Larsson stated.
In turn, Julio Olivares, CEO of Valpatek Technology Group, expressed gratitude for the recognition and highlighted that this achievement reflects the company’s ongoing commitment to customer satisfaction. “We are already expanding our capabilities to provide the best possible experience for Qmatic customers in this new phase,” Olivares commented.
Valpatek Technology Group was born from the accumulated experience in technological projects worldwide, focusing on innovation and digitalization. Since its foundation in 2004, its team has worked to improve processes related to customer experience in various industries, earning the trust of numerous companies seeking effective solutions for their needs.
Referrer: MiMub in Spanish
