Carrefour has introduced an innovative solution aimed at transforming the shopping experience in its stores. The well-known French supermarket chain has implemented a system designed to optimize the shopping process, addressing the growing dissatisfaction of customers with long wait times at checkout and difficulties in finding products.
The new proposal is based on the installation of self-service terminals and the ability to scan products using a mobile app. With this initiative, consumers will be able to shop at their own pace, without relying on traditional checkout lines, providing a direct response to those seeking greater convenience and efficiency in the process.
Carrefour emphasizes that this innovation will not only enhance the customer experience but is also designed to optimize time management in its stores. Reducing lines translates to a higher customer turnover, which could positively impact sales.
The implementation of this solution will begin in several locations in Spain, with the intention of expanding it nationwide in the coming months, depending on the acceptance and effectiveness of the system. In this way, Carrefour positions itself as a leader in innovation within the retail sector, adapting to the new demands of modern consumers.
This advancement aligns with a global trend towards digitalization and automation in retail, where technology plays a fundamental role. Carrefour hopes that these improvements will not only enrich the shopping experience but also contribute to a more sustainable and efficient consumption model.
Referrer: MiMub in Spanish
